Refund Policy
At QuickBook Premium LLC, we strive to provide high-quality products and services to our customers. We understand that there may be occasions when you need to request a refund. This Refund Policy outlines our guidelines for refund eligibility and the process for requesting a refund.
1. Eligibility for Refund:
1.1. Software: If you have purchased software from QuickBook Premium LLC and are not satisfied with your purchase, you may be eligible for a refund within 7 days from the date of purchase, subject to the conditions outlined below.
1.2. Services: If you have purchased services from QuickBook Premium LLC and are not satisfied with the service provided, you may be eligible for a refund, subject to the conditions outlined below.
2. Conditions for Refund:
2.1. To be eligible for a refund, you must meet the following conditions:
-
For software: The software must be uninstalled from all devices, and you must provide proof of purchase.
-
For services: The service must not have been fully rendered, and you must provide a detailed explanation of why you are requesting a refund.
2.2. Refunds will not be granted in the following circumstances:
-
If the refund request is made after the specified refund period has expired.
-
If the product or service has been used in violation of our terms and conditions or for illegal purposes.
-
If the refund request is for reasons unrelated to the quality of the product or service, such as change of mind or personal preference.
3. Refund Process:
3.1. To request a refund, please contact our billing support team at billing@quickbookpremiumllc.com and provide the following information:
-
Your name
-
Order number
-
Reason for the refund request
3.2. Once your refund request is received and approved, we will process the refund within 7 to 25 business days. The refund will be issued using the original payment method used for the purchase.
4. Contact Us:
If you have any questions or concerns about our Refund Policy or the refund process, please contact us at support@quickbookpremiumllc.com.
Effective Date:
This Refund Policy was last updated on 1st April 2024.